customer satisfaction journey experience
Business Customer Zone
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Business Customer Zone
0 shares 43 views

Research: Business Cleanliness Key to Customer Satisfaction

- Jun 19, 2017

You recently trained your employees to be more responsive and tactful. They are more polite and helpful than your competitors. However, your customer service ratings continue to suffer. What is going wrong? The problem could stem from your inability to keep your facilities clean. Cleanliness Plays an Important Role in Customer Experience Customer service has…