Lynnette manages UPS sustainability communications programs, and has supported the elevation of sustainability at UPS as a strategic directive. She is editor of UPS's sustainability report, and is on the corporate sustainability working committee. Sustainability at UPS is community and charitable giving, volunteerism, environmental initiatives and marketplace activities including humanitarian logistics and environmental services.
She has also directed UPS's stakeholder engagement program, global reputation management, and recently inaugurated UPS's first materiality matrix. She has been at UPS for 15 years, beginning in UPS's supply chain management unit. Lynnette has written extensively on sustainability trends and the importance of transparency. She is also a member of the Boston College Center for Corporate Citizenship’s Leadership Forum.