Ted Coiné is one of the most influential business leaders on Twitter, with a following of over 100,000 and growing rapidly. His blog, http://tedcoine.com, focuses on leadership, culture, customer service, and the effect of Social Media on the business world – the same themes that inform his next book, Catalyst.
Ted's exclusive series here on SBF focuses on Sustainable Leadership: the essential ingredient of successful business in this exciting new century. A new Sustainable Leadership post appears every-other Friday.
An inspirational speaker, Ted is author of "Five-Star Customer Service" (2005) and "Spoil ’Em Rotten!" (2007). Prior to writing his first book, Ted was founder and CEO of Coiné Language School, a B2B company he brought from his living room to a $10 million valuation in four years by focusing relentlessly on customer service.