Communication With Your Workforce: Creating A Total Technical Tactic

Communication With Your Workforce: Creating A Total Technical Tactic

There are so many ways for you to improve your business, inside and out, but the one constant that runs through every aspect of your company is a very simple one, communication. It has such a bearing on how your business works, how your employees are motivated, and the general quality of the work. But when communication is misconstrued, it can result in so much more work that it adds more time, and wastes more money throughout the whole process. A notable example of miscommunication occurs in the technical round. Now, we see an increase in remote workers, as well as communication done exclusively via email, even when all employees are in the same building. And while technology is notoriously fickle, this means we've got to harness its benefits in the right way. What are the best methods?

Comprehensive Communication from Device to Device

It's not necessarily the method in which you communicate, but the platform it lands on. It's common for smaller businesses to implement a BYOD, or Bring Your Own Device, policy. Employees can bring their own smartphones and tablets, but what this makes up for in usability, it lacks in terms of a thoroughly secure IT policy. It's down to you to weigh up the costs, namely if it's cheaper to have your employees bring their own devices and for you to invest in the infrastructure. Instead, it might very well be cheaper to have your employees use in-house devices that you know are free from viruses, bugs, and questionable content. In addition to this, each device in a BYOD setup can be costly because of the various operating systems. If you're trying to implement more communication between employees, across all devices, you are better off operating under an operating system so that it's easily controlled, but it provides a blank template for you to build on. Sites like provides numerous internet capabilities, but also telephone lines, as well as devices. So, if you are working with employees scattered around, or work at home, providing devices that are ubiquitous with the company, but are also a digital clean slate can give you some additional peace of mind.

Working with In-house and Remote Employees

More and more people are demanding that they have the right to work from home. It's hardly a surprise, because of the pressures we all face in the modern day. On there are some pros and cons of remote working, so you can decide who the best employees are for this particular setup, but if you are of the belief that you work exclusively with remote employees, either due to financial constrictions, or you believe they are more productive as a result, you have to make sure that your communication is top notch. There are many variables, and this depends on the business and industry you operate, but when you have individual employees working behind a desk in their own home, you'll have to consider how they can feel like part of a team. It can be a difficult undertaking, because we can feel isolated when working remotely. But this is where collaboration tools can be worth their weight, so everybody has the opportunity to work together. Ultimately, it depends on the task at hand, but if you are encouraging collaboration, this is one small aspect that needs to be a priority. As well as the appropriate tools, the working structure needs to be assessed, and this is so your employees have the opportunity to converse as well as work together, and also that you are able to have regular meetups with them. Naturally, this is where conference calls and online meetings work well, but has anybody who has had to chair one of these meetings before knows, it's not as simple as logging on at a certain time. There are technical mishaps, or someone logs on to the meeting late, so the meeting has to start all over again. Depending on your own managerial style, this is where you could decide that this approach doesn't work. Others prefer to be active on Hangouts or a web chat program, but these can result in miscommunication, especially when we can't interpret tone of voice effectively. The size of the team can have a major bearing on this, because if you are managing dozens of workers, but you have your own workload to get on with, you have to consider the quickest way to get your message across. Is it going to be the email, or is it going to be a message over the phone or via web chat?

Is This Taking Multitasking To The Extreme?

Because there are so many different technologies we can use to keep track of meetings, collaborations, and metrics, a lot of tools are being developed now that pulls the strands together. As far as productivity is concerned, having to keep track of so many different aspects could very well be frustrating, not to mention time wasting. But when we're talking about communicating with our workforce via technology, there are so many options in which to communicate, plus you have each individual employee and their own preferred method of communication, that it's impossible to find a one-size-fits-all approach. In the end, this boils down to your management style; you have to be dynamic and find the best way to get your message across to each individual person. The best way to do this? Ask them. Communication isn't just about the technological aspect, but it's about ensuring that an open dialogue exists, in person or online.

Creating a total technical tactic to communicating with your workers effectively is a very tumultuous task. But your workforce demand that you pull out the stops to ensure that, not only are they catered for, in-house or at home, but the options are there for them to complete their work as productively as possible. The right tools are in abundance now, but it's about ensuring that you find your flow and make sure that the necessary tools aren't hindering your productivity, which they very well can do.

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